This privacy policy outlines how Go See TV Limited (“GSTV”, “we”, “our”) collects, uses, and discloses your personal data when you visit our websites such as goseetv.media and mbc.media (“Websites”) or interact with our applications and other online services (“Digital Media”). This policy may be updated from time to time. We will notify you of material changes by posting the new version on our Websites. We recommend reviewing this policy regularly for updates.
By using our Websites and Digital Media, you consent to the processing of your personal data as set out in this Privacy Policy, including the use of cookies and other tracking technologies. The term “processing” includes collecting, storing, evaluating, using, disclosing, and transferring your data within our organisation or to third parties as outlined below. GSTV is committed to protecting your privacy and securing your personal data in accordance with applicable data protection rights covered by the EU General Data Protection Regulation (“GDPR”) and the UK GDPR. GSTV is in compliance with the IAB UK Transparency and Consent Framework (TCF) and uses the Content Management Platform (CMP).
GSTV is the Data Controller under the Data Protection Act 2018 (Isle of Man) for the personal data you provide to us. We process your data primarily for the performance of contracts we enter into with you or based on your consent.
What personal data do we collect, how do we collect this data, and how do we use it?
What we collect:
IP address
Device identifiers
Device settings information (such as device manufacturer, model, OS version, device connection status, and device screen size)
Browser information
Interactions with our Digital Media (such as watch time, what content was watched, and for how long specific content was watched)
Interactions with our websites.
How we use your data:
Serve personalized advertisements and content
Participate in interactive features
Monitor usage
Detect technical issues
Provide reports and analytics to our content partners
Assess the effectiveness of our content and our advertisements.
Should you send us questions via the contact form, we will collect the data entered on the form, including the contact details you provide, to answer your question and any follow-up questions. We do not share this information without your permission. We will, therefore, process any data you enter onto the contact form only with your consent per Art. 6 (1)(a) GDPR. You may revoke your consent at any time by contacting us via email. The data processed before we receive your request may still be legally processed. We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains (e.g. after fulfilling your request). Any mandatory statutory provisions, especially those regarding mandatory data retention periods, remain unaffected by this provision.
Cookies and Consent Management
This website uses Google Analytics, a web analytics service operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Analytics uses cookies, which are text files stored on your computer, to analyze website usage. The information generated by the cookie about your use of this website is typically transmitted to a Google server in the USA and stored there. Google Analytics cookies are stored based on Art. 6 (1)(f) GDPR, as we have a legitimate interest in analyzing user behavior to optimize both our website and advertising.
We also use cookies to collect data and identify users on our websites and applications. Cookies are text files placed on your computer to collect standard internet log information and visitor behavior information. When you visit our Websites and Digital Media, we may collect information automatically through cookies or similar technologies.
We rely on your consent, which is managed through our CMP in compliance with TCF. Users can adjust or withdraw their consent at any time through the CMP by accessing the privacy settings in their browser or within the Freeview platform interface.
Retention of Data
We will retain your data only as long as is necessary for the following purposes:
Contractual Necessity: We process your personal data to fulfill the services you request from us, such as providing access to our Digital Media and serving relevant content and advertisements.
Legitimate Interests: We process personal data based on our legitimate interests (or those of a third party), and your interests and fundamental rights do not override those interests.
Consent: If you have given us consent, you can withdraw your consent at any time.
Legal Obligations and Law Enforcement: We may retain personal data for a longer period where we are required to do so by law or in connection with legal claims.
Retention periods vary depending on the type of data collected. We generally retain personal data related to your interactions with Digital Media (such as watch history and usage analytics) for a period that is necessary to analyze, report, and improve our services.
Children’s Data
We do not knowingly collect or process the personal data of children under 16 years of age without the consent of a parent or legal guardian. If we become aware that we have collected such data, we take steps to remove this data from our servers. Parents or guardians can contact us if they believe we have unintentionally collected information on a child under 16, and we will promptly remove such data.
Data Sharing and International Transfers
We may share your personal data with:
Advertising exchanges, supply-side platforms, and ad networks for ad targeting and analytics.
Service providers, content partners, and other third parties who support our business operations.
Affiliates and subsidiaries that may be involved in a merger, acquisition, or asset sale.
Government authorities, as required by law.
Your data may be stored in third-party data centers located outside your jurisdiction. The security of your data is important to us, but no method of transmission over the internet or electronic storage is completely secure. We use commercially acceptable means to protect your data but cannot guarantee complete security. We transfer data to third-party servers hosted in the UK, Europe, and North America for processing. Your consent to this Privacy Policy acknowledges your agreement to such transfers. We have implemented appropriate safeguards, such as Standard Contractual Clauses (SCCs), to ensure your data is protected when transferred outside the European Economic Area (EEA).
Your Rights
Under the GDPR, you have the following rights:
Right to Access: You can request access to the personal data we hold about you.
Right to Rectification: You have the right to correct inaccurate or incomplete data.
Right to Erasure: You can request the deletion of your personal data under certain conditions.
Right to Restrict Processing: You can request a restriction on the processing of your data under certain circumstances.
Right to Data Portability: You have the right to receive your personal data in a machine-readable format and to transfer it to another data controller.
Right to Object: You can object to the processing of your personal data, particularly for direct marketing.
To exercise your rights, please contact us at contact@goseetv.media. We will respond to your request within one month.
Changes to This Policy
We regularly review and update our Privacy Policy to reflect changes in our practices or legal requirements. The date at the top of this policy indicates the last update.
Contact Information
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact our Data Protection Officer at:
Go See TV Limited
Suite 51, The Nunnery
Old Castletown Road
Douglas, Isle of Man
IM2 1QB
Email: contact@goseetv.media
Isle of Man:
Information Commissioner
Prospect House, Prospect Hill
Douglas
Isle of Man IM1 1ET
Email: ask@inforights.im
UK:
Information Commissioner’s Office
Wycliffe House
Water Land
Wilmslow
Cheshire, England
SK9 5AF
Telephone: 0303 123 1133
